Category Archives: Generation X Millenials

The Millennial Mindset


Podcast: You can listen to this episode and download it’s mp3 from my podcast for free: Click Here!

Did you know Millennials are the FIRST generation to enter the workplace with NO EXPECTATION of retiring with the company they start working with? What does this mean to you as a manager, leader, or boss? It means the things that motivated YOU are ENTIRELY DIFFERENT than what motivates a Millennial.

Millennials WILL NOT be ruled by fear. Since your job is not their final destination, but merely a LAYOVER on their career journey, leaders today have to think about how to extend the Millennials’ stay as long as possible to increase their Return on Investment.
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The Dirty Little Generational Secret That No One is Talking About

Podcast: You can listen to this episode and download it’s mp3 from my podcast for free: Click Here! There’s a dirty little secret that is costing you serious money every day. Gen Xers are seriously pissed off by Millennials expectation of constant feedback and kudos. As survivors of the workaholic, divorced, ambitious first wave of Baby…Continue Reading

Do you deliver Customer Service that makes every generation feel delighted or dismayed?

Most companies claim, “What makes us different is how we serve our clients and customers.” But all too often, what is really happening is they are treating each generation of customers EXACTLY the same. Without knowing it, they are ticking them off and pushing them away! One size fits all is NOT a pattern for…Continue Reading

Bring Your Parents to Work Day

Remember when “Bring Your Child to Work Day” was all the rage? Now that those children who were brought to work are in the workforce themselves, they are turning around and extending the favor to their parents. The Wall Street Journal writer Ron Alsop reports in his book The Trophy Kids Grow Up that today…Continue Reading